Forcible termination and stopping during play are temporarily unreliable or may be caused by memory problems in the device.
Please quit the game completely and reconnect.
If the problem is not resolved, or if you have any further questions, please use the shortcuts of 1:1 contact with the following information.
1. Device name
2. Whether the device is routed
3. OS version of the device
If you do not find the answers you are looking for, please contact us at 1:1